Travel Protection Rules and Regulations

Click on the membership option below for FULL RULES AND REGULATIONS (downloadable PDF versions):

REFUND POLICY: Medjet Memberships are refundable up until effective date listed on membership. Requests must be made prior to effective date. 

MedjetAssist Memberships:
MedjetHorizon Memberships:
Corporate-only Programs (MedjetAssist):
Corporate-only Programs (MedjetHorizon):
Add-On:

In A Medical Emergency

If you are hospitalized while traveling, or are calling on behalf of a hospitalized member, please have the following information available when you call us at 800-527-7478 (or worldwide collect at 205-595-6626):

  1. Your name and telephone number where we can contact you.
  2. Member’s name.
  3. Location (City, Country).
  4. Brief description of medical condition.
  5. Hospital telephone number.
  6. Attending physician or medical professional name and telephone number.

 

Contact Us

In A Security Emergency

For MedjetHorizon members experiencing safety concerns while traveling, or for those contacting us on their behalf, please call 619-717-8549 (worldwide collect) and have the following information available:

  1. Your name and telephone number where we can contact you.
  2. Member’s name.
  3. Location (City, Country).

 

Contact Us
 

We are here for you 24/7/365

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1 (800) 527 7478 RENEW ENROLL
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RENEW ENROLL 1 (800) 527 7478