Travel Protection Rules and Regulations

Click on the membership option below for FULL RULES AND REGULATIONS (downloadable PDF versions):

As of October 19, 2020, Medjet will begin transporting members hospitalized for COVID-19 (contiguous U.S. 48, Canada, Mexico, Caribbean locations only). RESTRICTIONS APPLY. Please click HERE for more details. Current Rules & Regulations do not reflect benefit details, new Rules & Regulations including COVID-19 Specialized Transfer will be available on 10/19/2020. 

 

In A Medical Emergency

If you are hospitalized while traveling, or are calling on behalf of a hospitalized member, please have the following information available when you call us at 800-527-7478 (or worldwide collect at 205-595-6626):

  1. Your name and telephone number where we can contact you.
  2. Member’s name.
  3. Location (City, Country).
  4. Brief description of medical condition.
  5. Hospital telephone number.
  6. Attending physician or medical professional name and telephone number.

 

In A Security Emergency

For MedjetHorizon members experiencing safety concerns while traveling, or for those contacting us on their behalf, please call 619-717-8549 (worldwide collect) and have the following information available:

  1. Your name and telephone number where we can contact you.
  2. Member’s name.
  3. Location (City, Country).

 

 

We are here for you 24/7/365