Travel Protection Rules and Regulations

We've provided our Rules and Regulations documents in Adobe Acrobat PDF format. These may change periodically and MedjetAssist reserves the right to modify these at any time.

Domestic Only
Regular Annual
Expatriate Annual
Diamond Annual
Collegiate International
Short Term


MedjetAssist travel medical protection members may call for assistance 24 hours a day, 365 days a year from around the world through either the MedjetAssist toll-free telephone number, or if necessary, collect from anywhere in the world. For a directory of special USA direct access numbers, visit the AT&T website at

Medical, legal and special services are available whenever a MedjetAssist member is traveling 150 miles or more from his or her primary residence as listed on the enrollment form. Travel assistance information or referrals are available prior to departure or during a trip. 

The MedjetAssist Corporate Office and Assistance Center is located at 3075 Healthy Way, Birmingham, AL 35243 USA.


If hospitalized while traveling, have the following information available when you call us:

1. Your name and telephone number where we can contact you.
2. Member’s name.
3. Location (City, Country).
4. Brief description of medical condition.
5. Hospital telephone number.
6. Attending physician or medical professional and telephone number.

Toll Free (USA & CANADA)
Collect (Around the world)

Where do you want to go today?


  • Click for the BBB Business Review of this Air Ambulance Service in Birmingham AL