Global Medical Transport Membership Benefits

Worldwide Air Medical Transport

When a member becomes hospitalized as an inpatient due to an illness or injury while traveling 150 miles or more from home, either within or outside the contiguous United States, MedjetAssist will arrange air medical transport services to the hospital of the member's choice in their home country.

Medical Referrals

MedjetAssist representatives will provide contact information for doctors and hospitals in the area in which the member is traveling. Telephone interpretation can also be provided when necessary. The selection and payment of the medical provider remain the member's responsibility.

Medical Monitoring/Consultation

As soon as MedjetAssist is notified of a member's medical situation, the medical staff will establish communication with both the family and the local attending medical provider, obtain a full understanding of the situation and begin to monitor the member's condition. Medical professionals will stay in communication with the local medical personnel and relay necessary information to the member and his or her family or employer until the situation is resolved, and the member is either able to resume travel or a medical transfer is initiated.

Telephone Interpretation

Members can receive help with foreign-language interpretation over the telephone when they are having difficulty communicating with local medical specialists by calling our toll-free number (800-963-3538 or call 205-595-6626 in the U.S., Canada or the Caribbean) or calling collect from anywhere in the world.

Emergency Message Relay

Members may send and receive emergency messages to and from relatives, friends and business associates toll free, 24 hours a day, through the MedjetAssist staff.

Legal Referrals

MedjetAssist provides contact information for attorneys in the areas in which these members are traveling. Telephone interpretation can be provided when necessary. The selection and payment of the attorneys are the responsibility of the members.

Visa, Passport and Immunization Requirements

MedjetAssist will provide information regarding visa, passport and immunization requirements for foreign countries to which members will be traveling. For an additional cost, members may also receive services such as expedition or replacement of lost or stolen visas and passports.

Travel, Health and Safety Precautions

In addition to providing travel, health and safety precautions for international destinations, members may also receive comprehensive pre-travel medical consultations for an additional fee.

Transfer of Mortal Remains

In the unfortunate event of a member's death while traveling 150 miles or more from home, MedjetAssist will arrange and pay for all necessary government authorization, provide a container appropriate for transportation and return the remains to the member's place of residence for burial.

Contacting Medjet

Call Collect From Anywhere Around the Globe

To discuss a problem or course of action, members can call our medical department collect or use our toll-free number (800-963-3538 or call 205-595-6626 in the U.S., Canada or the Caribbean).

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