By John Gobbels, COO


UDATED AS OF 2/7/2020 12:30pm CST

Due to restrictions resulting from the Coronavirus, MedjetAssist and MedjetHorizon services continue to be heavily restricted, and in some areas suspended, in the following countries and territories:

  • China
  • Hong Kong
  • Taiwan
  • Macau

Services to additional countries may be restricted in the future. Medjet is monitoring all updates from multiple health and government sources.


We are assisting members in affected areas as best we can, on a case-by-case basis under ongoing and evolving quarantines, restrictions, and limitations.


If you are currently in a quarantined or restricted area, the US State Department contact for emergency assistance is:


For more information on the Coronavirus, and official updates on areas affected, below is a link to the CDC:


Canadian Members can find updates here:


The listed email contact for Canadians is:


Please contact Medjet prior to your travels if you have any questions or concerns, at 1.800.527.7478.