By John Gobbels, COO

 

UPDATED AS OF 5/12/2020 11:00 A.M. CST

Despite a Global Level 4, while COVID-19 caused restrictions, our transport teams have been working hard throughout this crisis, and have been able to complete a number of domestic and international transports. Our security partners also did an amazing job getting many of our MedjetHorizon members home as the world shut down around them.

As domestic travel begins to open, and eventually international travel, we’d like to remind our members to be safe, and that due to continued governmental restrictions imposed on international locations and travel, MedjetAssist and MedjetHorizon services continue to be affected in a number of countries and territories. 

Please be aware that:

  • Medjet cannot transport a member actively infected with COVID. We can, however, transport for post-infection complications and continued hospitalization.
  • We can neither break nor override a government ordered (U.S. or “host country”) quarantine, and ongoing restrictions in some areas, and required permit processing, may significantly delay transport service timing. 

 

Our priority is to serve our members and help protect them. Our Rules & Regulations have not changed. Should you experience post-COVID complications, and for all the other illnesses, accidents and injuries that kept us busy before, we are here to get you home: to the doctors you know, and a hospital you trust.