Medical Transport & Medical Repatriation FAQ

What makes Medjet unique?

Regardless of medical necessity, Medjet will arrange medical transfer for members to the hospital of their choice with no pre-existing condition exclusions (under age 75), health questions, deductibles or claim forms. There are no monetary limits to the program’s benefits and no restrictions on the amount or type of travel taken annually.

If I want to be transported from one hospital to another in medical emergency, are all my costs covered?

As long as an enrolled member meets the required criteria per the rules and regulations, Medjet will arrange medical transfer from bedside to bedside.

Who makes the decision as to whether I am transported?

The Medjet medical department consults with the local attending physician to determine stability for transfer.  As long as the member meets the transport criteria and is stable for transfer, it is the member’s ultimate decision as to whether or not he or she is transported.

How many transports am I allowed each year?

Two transports per year per membership for members under age 75. Except in the case of a common accident involving multiple family members, in which case each and every member of the enrolled family will receive one transport.

How long will my repatriation take if I’m hospitalized internationally?

Medical repatriation timeframe is dependent on multiple factors, including but not limited to, required permits and visas for the respective countries. If you have questions regarding this issue, please contact Medjet prior to your travels.

What constitutes a “family” under family plan membership?

Primary member, domestic partner or spouse and up to five dependent children up to the age of 19 (or up to age 23 if a full-time student).

Doesn’t my current health care insurance cover emergency evacuations?

The vast majority of traditional health providers do not provide coverage for air medical evacuation and transportation services. If there is some coverage of this type, it will likely contain restrictions and significant out-of-pocket costs. Check with your provider for specific details.

Do you have the resources to transport my entire family if all of us were involved in a medical emergency and subsequently hospitalized?

Yes. Some Medjet authorized affiliate aircraft have the capability of transporting up to two critical patients simultaneously, as well as dispatching multiple aircraft at one time. Through our affiliate network, we also have the capability of transporting several non-acute patients at once on a common aircraft.

Is a medical evacuation expensive?

Yes. Domestic air medical evacuation services normally average $10,000 to $20,000, while international transports can exceed $100,000. As a Medjet member, the membership fee is the only expenditure for complete domestic and international medical travel assistance.

Does Medjet operate or maintain its own aircraft?

No. Medjet is an authorized Indirect Air Carrier (IAC) utilizing the services of licensed Part 135 air carriers to meet your air ambulance transportation needs. Medjet does not own, lease or operate any aircraft, and has no affiliation with any direct air carrier. As an IAC, Medjet contracts for the provision of air transportation services in its own name and coordinates the provision of medical services for your flight. All flights are operated by licensed direct air carriers.

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Annual memberships are available to residents of the United States, Canada and Mexico who travel domestically and internationally.

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Membership

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Annual Membership $260.00
Family Membership $395.00
Short-Term Membership
  Starting At $99.00
Domestic Individual Membership $185.00
Domestic Family Membership $315.00